📄 Terms & Conditions Page: Essential Information and Structure (English)

Your 'Terms & Conditions' page functions as the legal agreement for your website. Below is a breakdown of the key information you must clearly present on this page:

1. Introduction and Acceptance

• Title: Terms and Conditions

• Last Updated Date: Crucially important for legal compliance.

  Last Updated: 01 November, 2025"

• Acceptance Clause: Explicitly state that by using the website, the user is agreeing to these terms.

  Example: "Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. By accessing or using the Service, you agree to be bound by these Terms."

2. User Accounts and Usage

• Eligibility: State that the user must be at least 18 years old or be using the service under the supervision of a parent or legal guardian.

• Account Responsibility: The user is fully responsible for maintaining the confidentiality of their account, password, and for all activities that occur under their account.

• Accuracy of Information: A promise from the user to provide current, complete, and accurate information when creating an account or placing an order.

3. Products and Orders

• Product Representation: Acknowledge efforts to display products (colors, descriptions) accurately, but include a disclaimer that display variations (e.g., due to monitor settings) are possible.

• Pricing: State that all prices are subject to change without notice, but the price charged will be the one confirmed at the time of the order.

• Right to Refuse/Cancel Order: Clearly reserve the right to refuse or cancel any order for reasons such as product unavailability (out of stock), pricing errors, or suspicion of fraudulent activity.

4. Payment and Delivery

• Payment Methods: Clearly state your primary method (e.g., Cash on Home Delivery) and mention any other accepted forms of payment.

• Delivery Terms: Reference your Shipping Policy and mention the user's responsibility to provide an accurate delivery address.

5. Intellectual Property (IP)

• Ownership: State that all content on the website (logos, text, graphics, images) is the exclusive property of SUMEN and is protected by copyright and trademark laws.

• Restrictions on Use: Prohibit users from reproducing, copying, selling, or exploiting any part of the Service without your express written permission.

6. Links to Other Websites/Policies

• Include disclaimers for links to third-party websites (e.g., payment processors, social media), stating that you are not responsible for the content or privacy practices of those sites.

• Reference and link to your other required policies:

  • Privacy Policy

  • Shipping Policy

  • Return & Refund Policy

  • Order Cancellation Policy

7. Limitation of Liability

• This is a crucial legal section. It limits your liability for indirect or consequential damages (e.g., loss of profits, data loss) arising from the use or inability to use the website or products.

8. Governing Law and Jurisdiction

• Governing Law: Clearly state that the terms and conditions are governed by and construed in accordance with the laws of Bangladesh.

9. Changes to Terms

• Reserve the right to modify or replace these Terms at any time and state that continued use of the website after any changes constitutes acceptance of the new terms.

10. Contact Information

• Provide clear and working contact details for users to address questions or concerns regarding the Terms and Conditions.