We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect
When you place an order or communicate with us on our website or Facebook page, we may collect the following information:

Personally Identifiable Information (PII): Name, email address, and phone number.

Delivery Information: Shipping address, city/area.

Order Information: Details of the products you ordered and their price.

Website Usage Information (Automatically): Your browser type, IP address, time spent on the site, etc. (We use this data to improve our website experience.)

2. How We Use Your Information
The collected information is used for the following purposes:

To Complete Orders: Processing your order, confirming delivery, and communicating with you regarding your purchase.

Customer Support: Promptly resolving your queries or complaints.

Marketing: Sending you information about our new products, offers, and promotions (only with your consent).

Service Improvement: Analyzing our products and website performance to continually enhance the quality of our services.

3. Data Security
We implement reasonable measures to protect your personal information. We use various technical and organizational methods to guard your data against unauthorized access, alteration, disclosure, or destruction.

4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties, except in the following limited circumstances:

Delivery Partners: Your name, address, and phone number are shared with delivery companies to fulfill your order.

Legal Obligation: We may disclose information if required to do so by law or in response to a government request.

5. Cookies
Our website may use "cookies" in your browser. Cookies are small text files that help improve your browsing experience, such as remembering items in your cart or analyzing your preferences. You can choose to turn off or reject cookies in your browser settings.

6. Changes to This Policy
We may change or update this Privacy Policy from time to time as needed. We will notify you of any major changes by posting the updated policy on our website.

7. Contact Us
If you have any questions about this Privacy Policy, please contact us:

Website: www.sumenbd.com

Facebook Page: [Insert your Facebook Page Name]

Email: contact@sumenbd.com

Phone: 01345-780328